Virtual Assistants (VAs) are invaluable assets for any business, offering support in administrative tasks, customer service, and social media management, among other areas. They help organizations streamline operations, reduce overhead costs, and focus on core activities.
However, finding a suitable VA can be challenging, especially when relying on virtual sources like freelancer websites and networking platforms. Businesses often face issues with skill levels, communication, and reliability.
One effective way to do that is by opting for a VA company that matches you with a VA.
There are many advantages of turning to a matching VA company:
Uassist.ME is a BPO company that provides nearshore outsourcing solutions to businesses. It claims to have over 15 years of experience providing remote solutions. Moreover, it insists all its services are tailored to a business’s unique needs and preferences.
As for the talent pool, Uassist.ME claims all its staff are experienced, vetted, and PCI compliant. That’s not all—they also know how to implement AI tools and processes to maximize productivity and streamline your workflow. Yes—Uassist.ME trains and equips its virtual assistants with the latest AI tools like ChatGPT, Balto.ai, Clay, and Zapier to ensure their skill set is on par with every technological advancement.
Uassist.ME is headquartered in Miami, Florida. It also has an office in El Salvador, Central America.
Uassist.ME primarily provides two types of remote solutions—virtual assistance and call center support. They include:
As for the industries, Uassist.ME provides its services to 20+ sectors, with an emphasis on legal, healthcare, finance, retail, IT-telecom, marketing, and real estate.
Uassist.ME typically follows a custom pricing approach. So, whether you want to avail yourself of their call center services or bookkeeping services, you will have to contact their sales team to get a quote for your business.
However, it’s pricing plans for administrative virtual assistant services are fixed:
Uassist.ME sources its professionals from El Salvador, Central America.
The company claims they are college educated, with a specialization in fields like marketing, finance, business, public relations, design, and so on.
It further claims that each of these professionals is bilingual, with native fluency in English and Spanish, and culturally aligned with the US.
Uassist.ME’s online credibility is not too strong. The company is rated 3.7/5 on Trustpilot.
However, the only review of the platform is pretty positive. The user specifically appreciated Uassist.ME’s quality of VAs and their seamless integration with the organization.
After a thorough assessment, here are a few pros and cons of hiring with Uassist.ME that we could identify:
Uassist.ME is a platform that combines the expertise of human acumen with the power of AI to provide you with the best delegation support. Its services are specifically targeted at businesses looking for basic help in their everyday operations. Moreover, its admin support plans are also very reasonably priced, which makes it all the more ideal for startups and small businesses with limited resources. So, if this description fits you, Uassist.ME can indeed assist you.
However, the platform’s low credibility makes it an unreliable choice for a task as crucial as delegation. On top of it, Uassist.ME’s range of services, despite being tailored, is very limited. So, if your needs are slightly niche, you should look for platforms that specialize in those services.
Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them.
If you’re interested in a strategy session to learn how to use an assistant, click here.
Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
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