Rivvly - Is It Legit?

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If you’re a business owner looking to outsource key tasks and optimize workstreams, consider a virtual assistant! 

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What are virtual assistants? What do they do? 

Virtual assistants (VAs) are remote professionals who help enhance business operations by providing cost-effective support for administrative tasks, customer service, etc. 

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However, you might face a couple of hitches while sourcing VAs through virtual platforms like freelancer websites and networking platforms. This includes inconsistent quality, limited accountability, and communication difficulties, all of which can hinder operational efficiency.

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An effective solution to this issue is choosing services that offer VA matching solutions and managing your experience with your VA, before, during, and after onboarding

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Why turn to specialized VA services?

There are many advantages of turning to a matching VA company:

• The chances of trials and errors are less
• You get a VA that is hyper-personalized to your needs
• These platforms are highly reliable and provide constant support

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What is Rivvly?

Rivvly is a Knowledge Process Outsourcing (KPO) company that provides skilled VAs to businesses in the US. It offers services that cater to both personal and professional needs.

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Rivvly primarily recruits stay-at-home mothers with a college degree and work experience. Moreover, the company claims all its VAs are experienced in handling complex duties and are experts in specific fields like marketing, finance, etc.

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Rivvly has its headquarters in Texas, US.

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What does Rivvly offer?

Rivvly’s range of services aims to simplify management while providing specialized support in any business niche of your choice. Here’s what Rivvly VAs can do for you:

• Personal Assistance: Meal planning, grocery ordering, household services, and more
• Administrative Assistance: Data entry, invoicing, informative/comparative research, and more
• Calendar & Email Management: Scheduling coordination, inbox organization, block scheduling, and more
• Social Media & Blog Management: Content creation, copywriting, website maintenance, and more
• Project Management: Presentations, project flows, delegation management, and more
• Contact & CRM: Pre-meeting briefings, CRM maintenance, and more
• Travel & Event Management: Destination research, custom-built itineraries, cancellation management, and more
• Office & Team Management: Team calendar coordination, office supply orders, team builder planning, and more
• Other services: Podcast editing, guest outreach, virtual event promotion, and more

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Rivvly primarily provides outsourcing support to entrepreneurs and professionals. You can also hire its VAs for your business. However, note that Rivvly VAs do not double up as receptionists, doctors, or lawyers. 

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What are the pricing plans that Rivvly offers?

Rivvly offers the following pricing plans:

• Support hours added a-la-carte (Pay-per-hour): $50/hour
• 10 hours/month: $45/hour
• 50+ hours/month: $40/hour

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All these plans include all of the services mentioned above. You can also upgrade/downgrade your pricing plan as you like. However, Rivvly does not allow unused hours to be carried over to the next month.

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This is a pretty pricey plan, compared to companies like Leverage, who offer an unlimited number of hours per month at a fixed price. 

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Where are Rivvly VAs from?

All Rivvly VAs are located in the US and work in US time zones.

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How credible is the company?

Rivvly’s credibility is difficult to assess. The platform is not listed on independent review websites like Trustpilot or Capterra!

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What are some pros and cons of Rivvly?

Here are some potential pros and cons of hiring a VA with Rivvly:

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Pros:

1. Rivvly provides high-quality VAs: Rivvly claims its “associates” or VAs are college-graduated mothers with relevant skills and experience in a domain. Moreover, the company also claims its VAs are HIPPA compliant. This makes sure you hire an individual who provides high-quality output.
2. Rivvly’s VA matching process is hyper-personalized: Unlike other platforms, Rivvly also considers personal factors like personality types, interests, and hobbies while matching you with a VA to ensure impeccable compatibility. 
3. You get dedicated assistance: If you choose a retainer plan, Rivvly provides a dedicated assistant who works one-on-one with you. This allows them to grow familiar with your needs and execute their tasks with enhanced precision.
4. Rivvly’s pricing is straightforward: Rivvly does not follow a complex pricing structure. You just need to determine how many hours of assistance you need in a month and choose a plan that best aligns with it. 
5. Their service range is comprehensive: Rivvly provides solutions that cater to both personal and professional needs. This makes it a comprehensive platform suitable for both individuals and businesses.
6. You won’t face time zone difficulties: Since all of Rivvly VAs are based in the US, you will not encounter any time zone issues while collaborating with them. You can also choose your ideal US time zone (EST or PST) to work with your Rivvly VA. 

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Cons:

1. Rivvly is not credible: There are no reviews, ratings, or testimonials available on the web that showcase Rivvly’s service quality. So, the platform’s credibility and reliability are uncertain.
2. The platform doesn’t allow rollover of unused hours: Rivvly doesn’t let you roll over your unused VA hours to the next month. So, if you don’t plan your requirements judiciously, you may end up paying more. 

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Our review—what do we think of Rivvly?

Rivvly is a virtual assistant platform that offers multiple advantages to those who use it to delegate their duties. For instance, superior assistance quality, time zone compatibility, service versatility, and so on.

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However, Rivvly fails when it comes to credibility. If you check out the web, you will not find even a single genuine testimony or review of its name. So, it’s better to look for an alternative. The market is flooded with US-based VA platforms that provide a wide range of services—choose one with equally satisfactory and validated credibility.

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Hire a 1% Executive Assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. 

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If you’re interested in a strategy session to learn how to use an assistant, click here.

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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