Our Review Of Time etc’s Virtual Assistant Services

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If you’re a business that struggles with time management or productivity, you might want to consider hiring a virtual assistant. 

A virtual assistant is a remote professional who specializes in a range of tasks. They can help you manage your calendar, sort your inbox, schedule your meetings, or even get new leads.

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But if you don’t know where to look, hiring a VA can become a more tedious task than actually doing the job by yourself. Freelance platforms, networking websites, marketplaces—sure they pool a vast number of professionals. But if the assistant is not tailored to your needs, you cannot leverage their expertise to the best of your capacity.

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This is where specialized VA services help.

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Why turn to specialized VA services?

There are many advantages of turning to a matching VA company:

• The chances of trials and errors are less
• You get a VA that is hyper-personalized to your needs
• These platforms are highly reliable and provide constant support

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What is Time etc? 

Time etc is a US-based virtual assistant platform that provides services worldwide. It was established in the year 2007 and since then, has gone on to serve over 22,000 businesses and entrepreneurs struggling with workflow optimization and productivity. 

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At its core, Time etc mainly aims to provide both full-time and part-time remote personal assistance services to organizations to free up their time. The platform claims all its professionals are vetted, experienced, and skilled.

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Time etc is headquartered in New York, United States.

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What does Time etc offer?

Time etc mainly provides basic executive and administrative support to solopreneurs, executives, and consultants. This involves:

• General administration support: To-do list management, schedule management, data entry, document editing, etc.
• Social media and content marketing: Social media post creation, email marketing campaigns, blog writing, content idea researching, etc. 
• Sales administration: Meeting scheduling, invoicing, CRM management, prospect researching, etc.
• Marketing administration: Content preparation, article researching, content writing, website updating, and so on. 
• Research: Finding facts and figures, researching potential customer profiles, researching content marketing topics, finding travel accommodations, etc.

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For Teams, it provides the following type of VA support:

• Personal tasks
• Travel and accommodation assistance
• Research and sourcing
• Liaising with providers, etc

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However, you must note that Time etc VAs do not provide cold calling, cold emailing, or sales services.

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What are the pricing plans that Time etc offers?

Time etc has two separate pricing plans—one for entrepreneurs (1 person) and one for teams (multiple persons):

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For entrepreneurs:

• Ten hours: $380/month ($38/hour) 
• Twenty hours: $740/month ($37/hour)
• Forty hours: $1,440/month ($36/hour)
• Sixty hours: $2,100/month ($35/hour)

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Each plan includes a dedicated VA, along with other perks like extra assistants (if required) and a complete satisfaction guarantee. Except for the first plan, the remaining three also give you the flexibility to roll over your unused hours to the next month. 

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For teams:

• With 15 members: $19.33/user ($290/month)  
  Includes: two dedicated VAs, 10 hours of support  

• With 30 members: $18.66/user ($560/month)
  Includes: two dedicated VAs, 20 hours of support 

• With 75 members: $14.40/user ($1,080/month)
  Includes: three dedicated VAs, 40 hours of support 

• With 75+ members: Custom pricing
  Includes: fully managed outsourced VA assistance

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Whether you’ve purchased any entrepreneur or team plan, you can switch/cancel anytime you want.

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Where are Time etc VAs from?

Time etc VAs are entirely US-based. The platform claims its professionals are thoroughly vetted and college-educated, with native English fluency and a minimum of 5-8 years of industry experience

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How credible is the company?

Time etc is a moderately credible VA outsourcing platform. With a total of 133 reviews, it’s rated 4.8/5 on Trustpilot.

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Upon researching further, we determined that most of Time etc’s past clients like the platform for its smooth user experience, hassle-free VA onboarding process, and VA service quality. 

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How do I hire a VA with Time etc?

The process of hiring a VA with Time etc is a three-step one:

1. Get on a consultation call with Time etc’s sales team and discuss your needs
2. Next up, their team would search their pool of talent to find the right match for you 
3. Your new assistant will start working with you shortly

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What are some pros and cons of Time etc?

Here are some potential pros and cons of using Time etc for hiring a VA:

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Pros:

1. Dedicated assistance: Time etc provides VAs that only work for your business. This dedicated assistance makes it easy to tailor and collaborate with a VA as per your delegation needs. 
2. Rollover hours: If you buy any of their premium plans, you can rollover the unused VA hours to the next month.
3. Time tracking capabilities: Time etc provides time-tracking support, enabling you to understand how long your VA is actually working for.
4. Timezone flexibility: Since all of Time etc VAs’ are based in the US, you will never face timezone issues when working with them during business hours.
5. Additional support: Apart from the dedicated VA, Time etc also provides one additional VA and a customer success manager for all-around support.
6. Budget flexibility: As a business, you always have the luxury to revoke/shift between pricing plans per your changing needs. This offers more control over your budget. 

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Cons:

1. No niche assistance: Time etc VAs only provide basic administration and executive assistance. You cannot hire them to delegate niche tasks.
2. Expensive pricing: Since these VAs are based in the US, their pricing is slightly higher than a VA based in the Philippines or Latin America.

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Our review—what do we think of Time etc?

Time etc is a good platform for a business that wishes to offload day-to-day administrative tasks to a VA who is experienced in handling them. Moreover, you also get a dedicated professional who is precisely matched to your delegation needs.

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But, if your needs are slightly advanced or if you are looking for a professional with proven expertise in a particular niche domain, Time etc VAs may not prove ideal for you - consider looking for alternatives!

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Hire a 1% Executive Assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. 

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If you’re interested in a strategy session to learn how to use an assistant, click here.

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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