If you’re a business owner, you probably know about how virtual Assistants (VAs) are indispensable for one's business(es). They enhance performance, maximize productivity, and increase of chances of taking over your competitors. How do they do so? By taking over repetitive, time-consuming tasks off your to-do list and allowing you to focus on the more strategic ones.
However, all this is only possible if the VA is equipped with the skills and knowledge you need to expedite your business—something that generic platforms like freelance websites do not guarantee.
Fortunately, specialized VA services address this very issue.
Why turn to specialized VA services?
Specialized VA services match you with a professional remote assistant based on your unique needs. This has its own advantages, for instance:
- Tailored skillsets align with your specific tasks and goals.
- Faster onboarding due to relevant experience and expertise.
- Improved productivity through customized workflows.
- Personalized support, ensuring better communication and collaboration.
- Access to industry-specific knowledge for more informed decision-making.
What is The VA Hub?
The VA Hub is a virtual assistant-providing platform that connects businesses with seasoned remote professionals hailing from the Philippines.
Established in 2015, the company claims to recruit the top 2% of its applicants after a thorough 6-step vetting and training process. They specialize in many different industries like real estate, IT, healthcare, etc.
The VA Hub is headquartered in California, US.
What does The VA Hub offer?
The VA Hub provides remote professionals with skills and expertise relevant to a specific domain. However, it’s worth noting that their core skills are mostly administrative in nature.
Here are some of their VA services:
- Real Estate VA: Lead generation, back office administration, transaction coordination, and more
- Marketing VA: Content marketing, customer service representation, product sales services, and more
- Insurance VA: Insurance telemarketing, online and social media marketing, customer service call handling, and more
- Transaction Coordinator VA: Monitor underwriting, liaison officer, administrative assistance, and more
- Property Management VA: Leasing officer, administrative assistance, resident retention management, and more
- Contractor VA: Back office and admin support, marketing assistance, and more
- Executive Assistant: Email management, social media management, customer service, and more
- Administrative Assistant: Email management, social media management, customer service, and more
- Recruitment Assistant: Recruitment specialist, administrative work, customer service, and more
- Logistics VA: Marketing, database management, supply management, and more
- Home Care Online Assistants: Documentation, administrative assistance, receptionist, and more
What are the pricing plans that The VA Hub offers?
The VA Hub offers two pricing plans:
- For hiring a part-time VA: $460.24/month (includes 4 hours/day of service)
- For hiring a full-time VA: $814/month (includes 8 hours/day of service)
On top of this, both these plans include a $275 one-time initial set-up fee.
Where are The VA Hub VAs from?
All professionals of The VA Hub are based in the Philippines. The platform claims they are college-educated, skilled, and English proficient with a native US accent.
How credible is the company?
The VA Hub’s credibility is difficult to assess. The platform is not listed on independent review websites like Trustpilot or Capterra!
How do I hire a VA with The VA Hub?
Here’s the process for hiring a VA with The VA Hub:
- Sign up on The VA Hub platform.
- Discuss your needs with their Business Advisors
- Once done, they will source the right candidates for you
- After shortlisting, they will present you with a list of VA profiles best suited to your needs
- You can interview each one of them to hire the most suitable VA for your business
What are some pros and cons of The VA Hub?
After a thorough evaluation, here are some potential pros and cons of hiring with The VA Hub that we could identify:
Pros:
- The VA Hub serves a wide range of industries: The platform provides VAs with skills across 10+ industries, including complex ones like IT, real estate, and logistics. This makes them very versatile.
- Their pricing is straightforward: The VA Hub has an easy-to-understand pricing structure, with two plans based on whether you hire a full-time or a part-time assistant. This makes choosing a plan easier.
- You get quality VAs: The platform claims they hire a VA that is college-educated, skilled and communicates in professional English. They also claim to conduct a 6-step vetting process before accepting a VA. This ensures high-quality work.
- You get hiring flexibility: With The VA Hub, you can hire both part-time and full-time VAs. This offers superb flexibility.
- Their services are available round the clock: The VA Hub’s customer service team is available all the time to resolve your queries, making sure you always receive the support you need.
Cons:
- The VA Hub’s recruiting process is lengthy: The VA Hub has a 5-step VA recruiting process, which can be a bit too long-drawn for businesses requiring VAs urgently.
- Their setup fee is too high: The platform charges $275 as a setup fee, which is much more expensive compared to others in this category.
- The platform is not credible: The VA Hub has no ratings/reviews to its name. So, it’s not the most reliable VA hiring platform.
Our review—what do we think of The VA Hub?
The VA Hub is a platform that recruits trained Filipino virtual assistants in companies that require professionals with expertise in a certain domain. Additionally, what makes this platform stand apart is its wide range of solutions and 6-step, intensive VA vetting process. Combinedly, they guarantee both comprehensiveness and quality of services.
However, The VA Hub is not a reliable platform. With no ratings or reviews on independent review websites, it lacks the credibility required to qualify as a trustworthy VA service. So, we suggest looking for an alternative.
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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
