Our Review Of RemSource - Is It Worth It?

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‍Virtual assistants (VAs) provide businesses with a flexible way to handle administrative, technical, and creative tasks. By outsourcing these duties, companies can improve efficiency and concentrate on their core activities. 

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However, navigating the VA hiring landscape can be tricky. Finding reliable and skilled VAs often means sorting through numerous profiles, facing inconsistent quality, and overcoming communication challenges. This is why most businesses turn to VA matching services.

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Why turn to specialized VA services?

Specialized VA services offer:

• Niche expertise: Deep understanding of specific industries or tasks, leading to tailored solutions.
• Faster productivity: Quick onboarding and familiarization with processes, resulting in immediate impact.
• Higher quality output: Consistent delivery of exceptional work due to focused expertise and experience.

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What is RemSource? 

RemSource is a company that provides managed VA solutions to small businesses. Founded in 2009, this VA platform claims to function as your business's remote back office team. It hosts a small team of professionals who are adept in performing a range of day-to-day business duties—both administrative and specialized. 

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RemSource is headquartered in Maryland, USA.

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What does RemSource offer?

RemSource mainly provides four key types of outsourcing support to small businesses: 

• Administrative services: Schedule management, customer service, business processes, etc.
• Bookkeeping services: Customer invoicing, payables management, payroll administration, etc.
• Project management: Research, list building, database updates, etc.
• Consulting: Strategy development, financial analysis, IT consulting, etc.

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Along with these, RemSource also offers a list of niche VA services, including VA receptionist, virtual secretary, real estate VA, Microsoft VA, and so on.

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As you sign up on RemSource, you are assigned two VAs—a primary and a secondary—who overlook all the tasks for your business.

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What are the pricing plans that RemSource offers?

RemSource’s pricing structure is custom-based. To receive your quote, you must reach out to their sales team.

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Where are RemSource VAs from?

RemSource VAs are based in the USA. The platform claims all are professional, native English speakers, and available 9-5.

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How credible is the company?

RemSource is listed on Capterra. However, it has no ratings or reviews. 

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What are some pros and cons of RemSource?

If you are considering hiring a VA with RemSource, here are some pros and cons you should consider:

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Pros:

1. RemSource offers managed VA solutions: As a platform, RemSource overlooks all aspects of VA hiring for you—from picking the suitable professional to onboarding and managing your experience with them. This simplifies the entire offloading process.
2. The platform is entirely US-based: RemSource and its professionals are based in the US. This means you are least likely to face timezone issues collaborating with them.
3. You get professional VAs: RemSource claims all its VAs are professional and experienced in their domain. This ensures their quality of work is top-notch.
4. RemSource provides backup support: Apart from the primary VA that you are assigned, RemSource also provides a secondary VA who takes on your duties when the former is unavailable. This ensures a steady workflow. 

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Cons:

1. RemSource’s credibility is uncertain: Although RemSource is listed on a few independent review websites, there are no ratings or reviews to its name. Thus, its credibility remains doubtful. 
2. RemSource’s pricing is missing: RemSource does not explicitly disclose its pricing. So, we can’t assess whether its services are affordable or expensive.
3. The platform provides a limited range of services: RemSource, unlike other platforms, only focuses on providing a limited number of services. This makes it ideal only for specific businesses.

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Our review—what do we think of RemSource?

RemSource is a fairly popular outsourcing platform that provides VAs, particularly to entrepreneurs and small businesses. It boasts a close-knit team of remote professionals who are US-based and experienced.

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However, the platform also has its fair share of drawbacks. Firstly, RemSource offers only basic services and does not disclose its pricing. Additionally, its credibility is questionable, making it hard to judge the quality and reliability of its services. Therefore, we suggest either finding an alternative to RemSource or assigning only low-stakes tasks, especially if you are working with them for the first time.

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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