Our Honest Review Of Wishup’s Virtual Assistant Services

Stephen Turban
Co-founder of Leverage

Virtual Assistants (VAs) are remote professionals who provide various business support services—from administrative tasks to social media management. They help businesses save time and resources by handling routine activities, allowing owners to focus on core operations. 

However, finding the right VA can be challenging, especially through virtual sources like freelancer websites and networking platforms. Businesses often face issues such as inconsistent quality, lack of reliability, and difficulty in verifying skills and experience. 

Choosing the right VA requires careful vetting and consideration of these potential pitfalls.

Why turn to specialized VA services?

In contrast to any general staffing agency, a specialized VA service offers you the following hiring benefits:

  • Since they match you with a professional who’s tailored to your needs, you don’t have to train them from the ground up.
  • The chances of trial and error are significantly reduced.
  • They are more cost-efficient and reliable

What is Wishup? 

Wishup is a virtual assistant recruiting platform. It helps entrepreneurs and businesses build a remote team with the most skilled experts. 

With over 1500 professionals on board, the platform claims to have a pool of the top 0.1% of global talent. Moreover, all of Wishup’s virtual assistants are triple-vetted and skilled in tools like Canva, HubSpot, Zapier, etc. 

Wishup has its headquarters in Miami, Florida. Apart from this, the company also has offices in cities across America, Europe, and Asia.

What does Wishup offer?

Wishup has three service packages—Virtual Assistant Services, Virtual Assistant (US), and Bookkeeping Assistants. Here are the tasks that come under each category:

  • Virtual Assistant Services: Inbox management, calendar management, invoicing, web research, etc.
  • Virtual Assistant (US): CRM management, calendar management, phone answering, inbox management, etc.
  • Bookkeeping Assistants: Expense ledger maintenance, cash flow management, accounts receivable/payable management, etc.

Apart from this, the platform also provides VAs for social media management, data management, project management, blog writing, lead generation, and other nitty-gritty.

What are the pricing plans that Wishup offers?

Wishup has separate pricing plans for each of its service categories:

For Virtual Assistant Services:

  • Kickstart Plan: $999/month (4 hours/day)
  • The Executive Plan: $1,799/month (8 hours/day)
  • Growth Engine Plan: $2,099/month (8 hours/day)

For Virtual Assistant Services (US):

  • Kickstart Plan: $2,999/month (4 hours/day)
  • The Executive Plan: $5,499/month (8 hours/day)
  • Growth Engine Plan: $5,700/month (8 hours/day)

For Bookkeeping Assistants:

  • Kickstart Plan: $999/month (4 hours/day)
  • The Executive Plan: $1,799/month (8 hours/day)
  • Growth Engine Plan: $2,099/month (8 hours/day)

New users get a 3-day trial. Moreover, the Executive and Growth Engine plans also include a certain number of seats in Wishup’s AI-powered office management app.

Where are Wishup VAs from?

Wishup VAs are globally based. But mostly, they are from India and the United States.

The platform claims all its professionals are college-educated, proficient in English, and have a minimum of 5 years of experience in their respective fields. 

How credible is the company?

Wishup is a fairly credible VA company. It is rated 4.2/5 on Trustpilot.

Out of the 34 reviews it has received, most are positive. Customers particularly love the platform for its virtual assistant service quality, customer support responsiveness, and wide roster of talent.

However, there are some negative reviews too. While one customer said they faced challenges in collaborating with their assigned VA, a few stated their assigned VA was not competent for the job.

How do I hire a VA with Wishup?

Wishup’s hiring process is quick and easy and, clearly, one of its top USPs:

  1. Schedule a call with Wishup’s customer success team
  2. Select the VA profile you find the best suited for your needs
  3. Your hired VA will be onboarded within the next 30 minutes

What are some pros and cons of Wishup?

Now, let’s come to the meat of the topic. Here are some potential pros and cons of hiring a VA from Wishup: 

Pros:

  1. High-quality VAs: Wishup claims to conduct a thorough, 6-step screening process to hire the top 0.1% of the VAs from the world. This makes sure you get access to a pool of talent that is pre-vetted.
  2. Technical proficiency: Wishup VAs possess the know-how in various software and tools like HootSuite, Zoho, Google Workspace, and so on. This is an added advantage.
  3. Versatile service range: Wishup’s service range is very comprehensive and versatile. From digital marketing to calendar management—they provide support in every kind of task.
  4. Flexible hiring: You can hire both full-time and part-time VAs from Wishup. This makes the platform ideal for all types of teams and enterprises.
  5. Quick onboarding: Wishup claims to onboard a VA within 24 hours. This proves to be helpful if you need to fill a position urgently.

Cons:

  1. Steep pricing: Wishup’s pricing plans are quite expensive. There are various other platforms in the market that offer the same level of support at a cheaper rate.
  2. Moderate credibility: The platform’s online ratings and reviews are average. So, it can’t be fully relied on.

Our review—what do we think of Wishup?

Wishup is a well-known virtual assistant platform. It offers a wide range of services and professionals with diverse skills. Moreover, you can also choose whether you want to work with an Indian VA or a US-based one to suit your working hours—and that’s a major edge.

However, Wishup’s pricing plans are a quite a bummer, especially if you’re a small business owner. 

Additionally, the platform’s credibility is also pretty questionable. So, if your delegation needs are general in nature, we suggest you check alternatives. 

Many high-rated platforms provide the same services but at a much more economical price point, such as Leverage!

Hire a 1% Executive Assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. 

If you’re interested in a strategy session to learn how to use an assistant, click here.

Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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