If you’re a business owner looking to hire reliable virtual assistants (VAs) to manage administrative tasks, customer support, and other critical functions, you might want to consider the challenges that come with it!
Finding a reliable VA through virtual sources like freelancer websites and networking platforms can be quite challenging.
You may often encounter problems such as uneven service quality, difficulties in ensuring accountability, and frequent communication breakdowns—all of which can complicate the hiring process and hinder the effectiveness of VAs in supporting operations.
The solution? Specialized VA services.
Why turn to specialized VA services?
- Deeper Expertise: Specialized VAs offer in-depth knowledge of specific industries or tasks, leading to higher-quality output.
- Increased Efficiency: Tailored skills mean faster turnaround times and fewer errors.
- Strategic Insights: Industry-specific VAs can provide valuable strategic advice.
- Time Savings: No need to train a general VA on specific tasks.
- Reduced Risk: Specialized VAs are less likely to make costly mistakes due to their expertise.
What is Remote Workmate?
Remote Workmate is a virtual assistant company that provides offshore delegation services to businesses across the globe. With its help, you can get a team of remote professionals who are skilled, vetted, and tailored to your business’s unique needs. The platform claims to screen all its candidates before recruiting. Moreover, it also claims to be more cost-efficient than other platforms.
Remote Workmate provides services across various industries, like eCommerce, legal, IT, real estate, accounting, and more. Additionally, it also comes built-in with monitoring tools that you can use to keep a check on your VA’s productivity.
Remote Workmate is headquartered in the Northern Territory, Australia.
What does Remote Workmate offer?
Remote Workmate provides the following delegation services to a business:
- Administrative: Inbox management, research, database management, and more
- Sales & Customer Service: Market trend analysis, product strategy development, lead generation, and more
- IT & Tech Assistance: Web development, mobile development, software development, and more
- Accounting: Financial analysis, financial planning, auditing, and more
- Design & Multimedia: Logo design, UI/UX design, graphic design, and more
- HR & Recruitment: Job posting, recruitment consultation, resume handling, and more
- Digital & Online Marketing: Social media marketing management, SEO, copywriting, and more
- HOA & Property Management: Social media management, accounting, back office management, and more
- Other services: CAD drafting, transcription, underwriting, and more
What are the pricing plans that Remote Workmate offers?
Remote Workmate’s pricing plans are based on whether you hire a full-time (40 hours/week) or a part-time (20 hours/week) VA with them. Here are their estimated charges for the following roles:
- Customer Services Specialist: $8/hour or $1,280/month (full-time) | $9/hour or $720/month (part-time)
- Real Estate VA: $8/hour or $1,280/month (full-time) | $9/hour or $720/month (part-time)
- General VA: $8/hour or $1,280/month (full-time) | $9/hour or $720/month (part-time)
- Marketing Assistant: $8/hour or $1,280/month (full-time) | $9/hour or $720/month (part-time)
- Content Writer: $11/hour or $1,760/month (full-time) | $12/hour or $960/month (part-time)
- Social Media Manager: $11/hour or $1,760/month (full-time) | $12/hour or $960/month (part-time)
- Graphic/Web Designer: $14/hour or $2,240/month (full-time) | $15/hour or $1200/month (part-time)
- SEO Specialist: $11/hour or $1,760/month (full-time) | $12/hour or $960/month (part-time)
- Payroll Officer/Bookkeeper: $8.50/hour or $1,360/month (full-time) | $9.50/hour or $760/month (part-time)
With all these plans, you get access to a team of remote professionals and a dedicated account manager who oversees your experience with them. Remote Workmate offers free candidate replacement options. You can also cancel your contract with them subject to specific terms and conditions.
Where are Remote Workmate VAs from?
Remote Workmate VAs are from the Philippines.
The platform claims they are vetted, skilled, and fluent in English. Some of the VAs are also bilingual and fluent in both English and Spanish.
How credible is the company?
Remote Workmate’s credibility is low. The platform is not listed on any review website like Trustpilot or Capterra.
How do I hire a VA with Remote Workmate?
Here’s how you can hire a VA with Remote Workmate:
- Get on a discovery call with Remote Workmate’s sales team and tell them about your delegation requirements and budget.
- Based on your instructions, Remote Workmate will create a job ad, screen applicants, and select the most suitable candidates for you.
- Once done, Remote Workmate will schedule an interview between you and those prospective VA candidates. You can pick the one you feel best suits your job, and Remote Workmate will send them the job offer on your behalf.
- Finally, Remote Workmate will train and orient your selected candidate before onboarding.
What are some pros and cons of Remote Workmate?
Upon thorough evaluation, here are the most prominent pros and cons of Remote Workmate that we could identify:
Pros:
- You get managed assistance: From posting the job ad to onboarding the VA—Remote Workmate manages every aspect of VA hiring for you, minimizing your stress and complexity.
- Remote Workmate VAs are high-quality: The platform claims all its VAs are screened, skilled, and job-ready. So, you can trust them with high-stakes tasks.
- Remote Workmate’s service range is vast: Remote Workmate VAs offer all kinds of support—from administrative to niche-specific. This makes it a comprehensive VA solution.
- The pricing is affordable: Unlike other platforms, Remote Workmate’s per-hour and per-month charges are reasonably priced. So, they are ideal for all kinds of businesses—small and large.
Cons:
- Remote Workmate’s credibility is uncertain: Remote Workmate is not listed on any independent review website, so there’s no measure of its credibility and reliability.
- The hiring process is lengthy: You will have to undergo several steps to hire a VA with Remote Workmate, which makes the process time-consuming.
- You might face timezone issues: Since all Remote Workmate VAs are based in the Philippines, you will likely face timezone difficulties collaborating with them.
Our review—what do we think of Remote Workmate?
Remote Workmate is a well-known VA platform that lets you delegate tasks to offshore Filipino talent. Whether it’s administrative help or any complex, niche-specific support—its VAs are skilled and experienced in every domain.
However, the issue lies with Remote Workmate’s credibility. From what it seems, the platform is not credible since there are no solid reviews or testimonials to its name. Thus, we’d suggest you go for an alternate VA-providing platform that boasts the same degree of quality and comprehensiveness but with stronger credibility.
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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
