Our Honest Review Of 20four7VA’s Services

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‍Virtual assistants (VAs) are remote workers who provide a wide range of administrative and specialized support to businesses. They offer flexibility, are cost-effective, and help boost efficiency. From preparing documents and scheduling meetings to digital marketing and bookkeeping, VAs can handle a variety of tasks for you!

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However, finding the right VA can be challenging, especially when using non-specialized sources like freelance platforms. These platforms often have a vast pool of candidates, making it difficult to identify those who truly align with your business goals and values. Moreover, assessing a VA's skills and experience can be time-consuming and uncertain.

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So, what’s the best choice? Hiring a VA through a specialized platform!

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Why turn to specialized VA services?

• Expert Matching: Specialized platforms match you with VAs that align perfectly with your business needs.
• Quality Assurance: These services vet VAs thoroughly, ensuring you get top-notch support.
• Time-Saving: Quickly find skilled VAs without the hassle of screening and interviews.
• Ongoing Support: Get continuous platform support to address any issues that arise.
• Scalability: Easily scale your team with access to a broad pool of pre-vetted VAs.

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What is 20four7VA? 

20four7VA is a platform that provides remote staffing solutions to businesses. 

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They claim to have a global network of skilled, vetted virtual assistants that they recruit in a business based on their skills and a prospective company’s requirements. Unlike other agencies, 20four7VA provides a full-service VA solution, meaning they take care of everything—right from sourcing to recruiting and monitoring the VA and its performance.

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Additionally, the platform offers all kinds of solutions—administrative, niche-specific, technical, call center—across a wide range of industries like real estate, eCommerce, construction, etc.

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20four7VA was founded in 2013 and has its headquarters in Maryland, USA.

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What does 20four7VA offer?

20four7VA primarily offers four types of VA services—administrative, business support, marketing, and technical. Some of the tasks included in these packages are:

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• Administrative Services: Data entry, event coordination, meeting preparation, transcription, personal assistance, etc.
• Business Support Services: Lead generation, sales calls, market research, bookkeeping, chat support, etc. 
• Marketing Services: Digital marketing, email marketing, video editing, content writing, brand management, etc.
• Technical Services: SEO, SEM, PPC, Paid ads, Google ads, etc.

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Apart from this, 20four7VA also offers two specialized business package services—IT and Call Center—called Business Hubs.

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What are the pricing plans that 20four7VA offers?

Each VA service mentioned above is further grouped into four experience levels—Entry, Junior, Senior, and Advanced. The starting price for each is as follows:

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• Administrative Services

• Entry Level VA: $5/hour
• Junior Level VA: $6.25/hour
• Senior Level VA: $7.50/hour
• Advanced Level VA: $9/hour

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• Business Support Services

• Entry Level VA: $6.25/hour
• Junior Level VA: $7.50/hour
• Senior Level VA: $9/hour
• Advanced Level VA: $10.50/hour

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• Marketing Services

• Entry Level VA: $7.50/hour
• Junior Level VA: $9/hour
• Senior Level VA: $10.50/hour
• Advanced Level VA: $12/hour

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• Technical Services

• Entry Level VA: $9/hour
• Junior Level VA: $10.50/hour
• Senior Level VA: $12/hour
• Advanced Level VA: $14.50/hour

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To find out the charges of any of the Business Hubs packages, you will have to contact 20four7VA’s sales team.

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Apart from the rates mentioned above, you will also have to pay a one-time set-up fee of $9. All these packages include additional perks like VA recruitment, HR, payroll, training, and IT support. You can also upgrade/downgrade/cancel anytime.

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Where are 20four7VA VAs from?

20four7VAs are globally based. However, most of their talent pool is sourced from the Philippines, India, Southeast Asia, Eastern Europe, South Africa, and some select US territories. 

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The platform claims all its VAs are college-educated and proficient in English, with professional communication and computer skills. 

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How credible is the company?

20four7VA is a highly credible company. With over 400 reviews, it has a rating of 4.8/5 on Trustpilot.

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Upon reviewing further, we figured most clients primarily like the following two aspects of the platform:

• It’s an efficient, swift hiring process
• The quality and professionalism of its VAs

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How do I hire a VA with 20four7VA?

The process of hiring a VA with 20four7VA looks something like this:

1. You will first have to fill out their consultation call form to discuss your hiring needs
2. After this, 20four7VA’s team will find a few suitable candidates for you 
3. They will then set up your interview with the applicant you choose
4. Once done, they will set up your subscription, after which you can start working with the VA

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What are some pros and cons of 20four7VA?

Here are some potential pros and cons of using 20four7VA:

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Pros:

1. 20four7VA’s service range is vast: The platform offers a wide variety of services that encompass both basic and technical business duties. This makes it a comprehensive, one-stop solution for all types of businesses. 
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2. You get high-quality VAs: 20four7VA claims its experts are skilled and vetted. Besides this, you also get access to global talent, which can be helpful if you’re looking forward to establishing a presence in some other country. 
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3. The platform is credible: 20four7VA’s credibility is strong. It is highly rated on Trustpilot by a significant number of people, which testifies to its service quality.
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4. Their VA rates are reasonable: Since most of the platform’s VA come from the Philippines region, their per-hour rates are also cheaper than an average US-based VA. This makes the platform slightly affordable. 
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5. Their hiring process is swift: 20four7VA’s hiring process is pretty much straightforward. The platform even claims to recruit a suitable VA within days. 
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6. You get additional support: Apart from giving you access to VA talent, 20four7VA also helps you with VA recruitment, management, and other aspects, making them an ideal, full-service solution.

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Cons:

1. You might face time zone issues: Since 20four7VA’s professionals are primarily based in the Philippines, you might face hindrances while collaborating with them during your business hours.

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Our review—what do we think of 20four7VA?

20four7VA is a reliable offshore staffing agency. With its help, you can delegate a range of tasks to professionals with varying proficiency levels. This gives you better flexibility over your budget. Additionally, the platform is also credible and reliable, with a sufficiently good rating on independent review sites. 

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However, the platform recruits VAs from the Philippines. So, there might be communication challenges while collaborating with them. Hence, go for a platform that offers you the flexibility to work with VAs in your time zone.

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Hire a 1% Executive Assistant

Leverage Assistants is a white-glove service founded by serial entrepreneurs that helps you find 1% assistants and then teaches you how to build leverage with them. 

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If you’re interested in a strategy session to learn how to use an assistant, click here.

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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