Is Virtual Assist USA Legit? Here’s What We Think

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Virtual Assistants (VAs) are remote workers who provide administrative, technical, or creative support to businesses. They can handle a wide range of tasks, from scheduling appointments and managing email to creating content and conducting research.

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While their expertise extends beyond these basic duties, finding the right VA can be challenging, especially when dealing with issues like inconsistent quality, unreliable communication, and difficulty in managing remote teams. Specialized VA services, however, can streamline the process by connecting businesses with qualified professionals who align with their specific needs.

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Why turn to specialized VA services?

• Specialized VA services help businesses find the perfect virtual assistant to match their specific needs.
• By using specialized VA services, businesses can save time and money on the recruitment and training process.
• These services ensure that businesses hire only qualified and experienced virtual assistants.
• Specialized VA services offer flexibility, allowing businesses to easily adjust their team size as needed.
• Hiring a virtual assistant through a specialized service can be a cost-effective solution for businesses seeking remote support.

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What is Virtual Assist USA? 

Virtual Assist USA is a team of professionals that provides remote assistance to small businesses, entrepreneurs, and Fortune 500 corporations lacking the resources to hire a full-time employee.

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With over 40 in-house virtual assistants, this company assists in a diverse range of activities—spanning administrative assistance, marketing, social media, automation technology, and so on. It also provides tailored strategy sessions and digital products, like guides, resources, etc. 

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Founded in the year 2008, Virtual Assist USA has its headquarters in Pennsylvania, USA.

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What does Virtual Assist USA offer?

Virtual Assist USA offers a range of administrative, marketing, technological, and other VA services. This includes:

• Bookkeeping
• Competitive research
• Personal assistance
• Data entry
• CRM integration
• WordPress management
• Amazon AWS
• Blogging
• Graphic design
• Affiliate marketing
• SWOT analysis

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What are the pricing plans that Virtual Assist USA offers?

Virtual Assist USA offers the following pricing plans for hiring a VA:

• Starter: $815 (20 hours of assistance for $40.75/hour)
• Core: $1,550 (40 hours of assistance for $38.75/hour)
• Premium: $2,196 (60 hours of assistance for $36.60/hour)
• Pay As You Go: $45.75/hour

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For a strategy session, you will have to pay $99.

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Where are Virtual Assist USA VAs from?

Virtual Assist USA VAs are based in the US. The company claims they are educated, experienced, and proficient in English. 

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How credible is the company?

Virtual Assistant USA is not a credible company. Although it is listed on Trustpilot, there are no ratings/reviews to its name. 

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What are some pros and cons of Virtual Assist USA?

Upon thorough evaluation, here are some pros and cons of using Virtual Assist USA that we could identify:

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Pros:

1. Virtual Assist USA offers managed VA services: The company looks after all aspects of VA hiring for you—right from scouting the VA to matching their skills with your requirements to onboarding them, providing a comprehensive experience. 
2. The company provides US-based assistants: All VAs on Virtual Assist USA hail from within the country. So, their proficiency in English is native and their quality of service is high.
3. You get dedicated VAs: Virtual Assist USA provides dedicated VAs to all its clients. This ensures maximum focus and productivity. 
4. It’s a HIPAA-compliant platform: The company claims to be HIPAA-compliant. It also claims to provide NDA agreements to all its clients. So, the risk of data loss is minimized. 
5. There are no chances of timezone issues: Since all Virtual Assist USA VAs are based in the USA, the probability of timezone issues disrupting workflow is minimal.

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Cons:

1. Virtual Assist USA’s pricing is expensive: Virtual Assist USA’s per-hour pricing is slightly more expensive than other platforms. So, it’s not ideal for small businesses.
2. Its range of services is basic: The platform mostly caters to administrative and executive-level delegation needs. So, it’s not the right platform for offloading niche-specific duties.
3. Its credibility is low: The company does not have solid evidence of its credibility on independent review sites. So, its services are not very reliable.

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Our review—what do we think of Virtual Assist USA?

Virtual Assist USA houses seasoned professionals from the country and enables them to provide remote assistance to businesses with delegation needs. Since these professionals are skilled, educated, experienced, and highly proficient in English, they are suitable for performing a range of duties for most US-based companies.

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However, the problem lies in Virtual Assist USA’s low which denotes the platform’s unreliable quality of service. Another pitfall is the platform’s limited range of services. This demonstrates their level of expertise is basic. So, if you want a platform that boasts high credibility and offers advanced delegation solutions, seek alternatives.

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Hire a 1% Executive Assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. 

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If you’re interested in a strategy session to learn how to use an assistant, click here.

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.