An Honest Review Of Phoenix Virtual Solutions

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‍If you’re a medical professional wondering about whether to hire a virtual assistant for your organization, check this blog out! ‍

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Medical VAs are virtual assistants specializing in healthcare administration. 

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These remote professionals can streamline operations, improve patient care, and reduce administrative burdens. From appointment scheduling and insurance verification to medical transcription and data entry, they offer a wide range of essential services. 

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However, finding the right medical VA can be challenging, especially when relying on virtual sources. Issues like vetting candidates, ensuring confidentiality, and managing remote teams can arise.

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This is why it’s ideal to go for specialized VA platforms.

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Why turn to specialized VA services?

• Tailored Matchmaking: Specialized platforms match you with VAs who have industry-specific skills.
• Quality Assurance: They vet VAs to ensure high standards of expertise and professionalism.
• Dedicated Support: They offer dedicated support for smooth collaboration and issue resolution.
• Efficient Onboarding: Specialized services streamline the onboarding process for quicker integration.
• Focused Expertise: They provide access to VAs with niche expertise that generic platforms may lack.

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What is Phoenix Virtual Solutions? 

Phoenix Virtual Solutions is a specialized platform that provides seasoned medical VAs to businesses and institutions in the healthcare sector.

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This company was founded in 2016 and has since gone on to recruit several US and PH-certified medical assistant specialists across the globe. They mostly offer administrative and back office management services.  

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Phoenix Virtual Solutions is headquartered in California, US. It also has an office in Nevada.

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What does Phoenix Virtual Solutions offer?

Phoenix Virtual Solutions offers a range of delegation services, particularly in the medical field. They are clubbed into the following three core categories:

• Front Office Services: includes roles like Frontdesk Specialist, Patient Services Specialist, and Healthcare Customer Services
• Back Office Services: includes roles like Prior Authorization Specialist, Certified Medical Coder, Medical Records Specialist, and more
• Clinical Services: includes roles like Remote Patient Care Coordinator and Quality Chart Reviewer Specialist

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What are Phoenix Virtual Solutions’ pricing plans?

Phoenix Virtual Solutions’ pricing plans are not mentioned on their website. Since they offer custom quotations to every business, you must reach out to their sales team to receive your quote. 

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Where are Phoenix Virtual Solutions’ VAs from?

Phoenix Virtual Solutions primarily sources its medical VAs from the Philippines. The platform claims they are experienced and skilled, with US and PH certifications. 

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How credible is the company?

Phoenix Virtual Solutions is not listed on independent review websites like Trustpilot or GetApp. Thus, gauging its credibility is tough.

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How do I hire a VA with Phoenix Virtual Solutions?

To hire a VA with Phoenix Virtual Solutions:

1. Schedule a free consultation call with their sales team
2. Highlight the roles, responsibilities, and certifications you seek in your ideal VA
3. The platform will send you a list of suitable candidates
4. You can conduct interviews to select the best VA from the list

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What are some pros and cons of Phoenix Virtual Solutions?

Here are some pros and cons of hiring a VA with Phoenix Virtual Solutions:

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Pros:

1. Phoenix Virtual Solutions offers specialized services: Phoenix Virtual Solutions offers a list of specialized medical assistance services, which makes it an ideal niche platform for institutions in the healthcare industry.
2. You get high-quality medical VAs: The platform claims all their VAs are US and PH-certified. This assures you get reliable, quality service.
3. Their range of services is comprehensive: Phoenix Virtual Solutions offers VA services in front office, back office, and clinical management. This makes the platform, a comprehensive choice.

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Cons:

1. Phoenix Virtual Solutions’ pricing is missing: The platform doesn’t explicitly mention its pricing structure on its website. So you cannot gauge whether their services are affordable or expensive.
2. The platform is not credible: Phoenix Virtual Solutions is not listed on any independent review website, so it’s not too reliable.
3. Their services are mostly administrative: The platform mostly offers administrative services. So, you cannot use it to fulfill your complex delegation requirements. 
4. Their hiring process is lengthy: To hire a VA with Phoenix Virtual Solutions, you need to undergo several steps. This makes the platform unfavorable for companies with urgent hiring requirements. 

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Our review—what do we think of Phoenix Virtual Solutions?

Phoenix Virtual Solutions is a specialized VA platform. With a team of certified medical assistants, it simplifies the delegation of administrative tasks for teams and institutions in the healthcare sector. What makes this platform stand out is its focus on quality of service. Since all of its VAs are claimed to be US or PH-certified, you can be assured of outsourcing your duties to a seasoned expert and not just any individual.

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However, Phoenix Virtual Solutions also has many cons. Firstly, its pricing details are missing, making it difficult to assess its actual quality and affordability. Secondly, the platform lacks sufficient credibility, making it an unreliable choice. So, our verdict? Go for an alternative solution!

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Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.