15 Fantastic Tasks That an AI Virtual Assistant Can Do For You

Stephen Turban
Co-founder of Leverage

AI is the hottest buzzword in town. With the hundreds of AI tools released daily, it can get overwhelming to take stock of the best ones for your business, and make the most out of them as an owner! This is where an AI VA comes in. 

These digital sidekicks are more than just glorified calendar keepers. They're a solid addition to your organization’s productivity, capable of handling a surprising array of tasks like emails, providing customer support, analyzing data, conducting research, automating repetitive tasks, managing social media, assisting with content creation, and much more. 

Here are 15 tasks that AI Virtual Assistants can do for you!

1. Email Management

AI virtual assistants can transform your email management by leveraging specific tools designed to streamline and optimize your inbox. One such tool is SaneBox, which uses machine learning to automatically sort your incoming emails into different folders based on their importance. This ensures that crucial messages are noticed while less critical ones are neatly organized. Additionally, VAs can employ email automation tools like Mailchimp to manage and automate email campaigns, saving you time and effort.

By hiring VAs, you'll save valuable time, improve responsiveness, and keep your inbox under control. While VAs can streamline your email management, they might need help understanding your specific communication preferences and the nuances of your business.

2. Social Media Management

Juggling multiple social media platforms can be a constant battle, but AI virtual assistants can become your social media sidekick, ensuring a seamless online presence. By using social media management tools like Hootsuite, Buffer, and Sprout Social, AI VAs can handle the scheduling of your posts, guaranteeing consistent updates across all your channels. These tools allow for automated posting, meaning your social media presence remains active even during your busiest times

Additionally, AI VAs can monitor brand mentions, using tools like Google Alerts or Mention to inform you about what people say about your business online.

By delegating social media management to AI VAs, you save significant time and effort while increasing engagement with your audience and ensuring consistent brand messaging. However, it's crucial to ensure that your VA is fully aligned with your brand voice and values to avoid inconsistent messaging that could confuse your followers.

3. Content Strategy

VAs can be invaluable assets for content creators, acting as a treasure trove of information and ideas. If you're struggling to find relevant topics or conduct research, AI virtual assistants can shoulder that burden. By utilizing web scraping tools and social media monitoring platforms, VAs can gather data on trending subjects and use this information to suggest content ideas that resonate with their audience.


For bloggers, content creators, and marketing teams, this assistance is a game-changer. VAs proficient in content management systems and SEO analysis tools can streamline the content research and curation process, ensuring your content is both relevant and optimized for search engines.


However, it's essential that your VA is familiar with your niche and understands your audience. Without this understanding, the content suggestions might not always hit the mark, potentially missing the nuances that make your content unique and engaging.

4. Managing Calendars

Tired of the back-and-forth of scheduling meetings? AI virtual assistants can streamline this process by leveraging advanced tools. Using AI-powered scheduling tools like x.ai or Clara, VAs can integrate with your calendar and automatically find suitable times based on attendee availability, eliminating the need for endless email chains and ensuring everyone stays on the same page. 

VAs can also utilize Google Calendar and Microsoft Outlook's AI features to efficiently manage your calendars.


While these AI tools greatly enhance scheduling efficiency, relying solely on them might lead to occasional mix-ups or delays if the VA is managing multiple clients or tasks simultaneously. However, the advantages of streamlined scheduling and maintaining a well-organized calendar usually outweigh these potential issues.

5. Data Entry and Management

Virtual Assistants can help you with data entry and management using AI tools. They can assist you with accurately inputting information into spreadsheets, CRMs, and other software while automating data cleansing and organization. For businesses with large volumes of data, such as e-commerce stores or marketing agencies, VAs can leverage tools like Zapier, Integromat, Trifacta, and OpenRefine to streamline data integration and clean data efficiently. This reduces manual errors, saves time, and ensures data accuracy. 

Although VAs may need time to learn your business's specific data requirements, their use of AI tools significantly enhances data quality and efficiency.

6. Travel Booking and Itinerary Planning

Planning business trips can be a logistical challenge, but VAs streamline the process using AI tools. They can handle flight, hotel, and rental car bookings with platforms like Skyscanner, Expedia, and Hopper, which offer AI-driven recommendations based on your preferences and budget. For creating detailed itineraries, VAs use tools such as TripIt or Google Travel, which organize travel plans, provide directions, and include local recommendations.

By leveraging these AI-driven travel tools, VAs manage the time-consuming aspects of trip planning, allowing you to concentrate on your trip's objectives. However, if the VA isn't fully aware of your personal travel preferences, the arrangements might not always meet your expectations.

7. Customer Service

For businesses with frequently asked questions, VAs can offer basic customer service assistance using advanced AI tools. They can manage common inquiries, troubleshoot minor issues, and direct customers to relevant resources on your website by leveraging chatbot frameworks like Drift or Intercom, and natural language processing (NLP) tools such as Dialogflow or IBM Watson. Additionally, VAs use CRM systems like Salesforce or HubSpot and knowledge base software to access and provide accurate information.

These tools enable VAs to handle routine customer interactions, freeing up human representatives to focus on more complex issues and improving overall customer satisfaction. However, a potential drawback is that VAs might struggle with more intricate or unique queries, which could lead to customer frustration if immediate and detailed assistance is required.

8. Lead Generation 

VAs can leverage web scraping and social media monitoring tools to identify potential leads for your business. By using tools like Scrapy or Beautiful Soup for web scraping and platforms like Mention or Brandwatch for social media monitoring, VAs can gather and analyze data on demographics, online behavior, and other relevant metrics.

This data-driven approach allows your sales team to focus on the most promising prospects, enhancing lead conversion rates and overall sales efficiency. 

However, a potential drawback is that VAs might occasionally misidentify leads due to a lack of industry-specific insight, which could result in less effective lead generation.

9. Project Management and Task Delegation

Managing projects and delegating tasks can be complex, but VAs can streamline the process using advanced AI tools. They can create project plans, assign tasks, and track progress with project management platforms like Asana, Trello, or Monday.com. Automated alerts and reminders through these tools help ensure that deadlines are met and team members stay on track.

Additionally, VAs can use task automation platforms and communication tools like Slack or Microsoft Teams to enhance project visibility and team productivity. 

However, a potential drawback is that VAs might lack a deep understanding of your team’s dynamics and project specifics, which could lead to misaligned priorities or ineffective task assignments.

10. Transcription and Summarization

VAs can efficiently transcribe audio and video recordings, using advanced AI tools to save you from the manual transcription effort. By employing AI speech-to-text tools like Otter.ai or Rev and natural language processing algorithms, VAs can convert spoken content into written text. 

Additionally, they can use summarization software to generate concise summaries, enabling you to quickly grasp key takeaways from meetings, interviews, or lectures. This approach improves information accessibility and facilitates efficient knowledge capture. 

However, a potential drawback is that VAs might occasionally produce errors in transcriptions or summaries, which may require additional time for corrections.

11. Translation 

Need to communicate with international clients or partners? VAs can use advanced AI tools to translate text, documents, and even websites into various languages. Tools like Google Translate and DeepL, combined with translation management systems and machine translation engines, enable VAs to assist with initial communication and basic content localization, helping to expand your global reach.

VAs proficient in these tools can handle multilingual tasks effectively, but a potential drawback is that translations might not always capture the full nuances of the original content, which could lead to inaccuracies. Despite this, the use of AI-driven translation tools can significantly enhance your ability to connect with a global audience.

12. Website Monitoring and Uptime Tracking

VAs can continuously monitor your website for downtime or performance issues using AI tools. They can employ website performance monitoring platforms like Pingdom or UptimeRobot to track site availability and performance. When a problem arises, VAs can send immediate notifications, enabling you to address issues quickly and minimize downtime, thus keeping your site accessible and avoiding potential revenue losses.

To manage this effectively, a VA needs proficiency with these monitoring tools, alerting systems, and analytics dashboards. However, a potential drawback is that VAs may not always be skilled at diagnosing the root cause of issues, which could require additional technical support.

13. Competitive Analysis and Market Research

Staying ahead of the competition is crucial for business success, and VAs can help by tracking industry trends, analyzing competitor activity, and providing valuable insights into your target market. They can use tools for data scraping, trend analysis, and competitor monitoring, such as SimilarWeb or SEMrush, to gather and interpret relevant data. Additionally, data visualization tools like Tableau or Power BI enable VAs to present insights clearly, helping you make informed decisions about your products, services, and marketing strategies.

However, a potential drawback is that VAs might lack in-depth industry knowledge, which could affect their ability to fully understand or interpret market trends, potentially leading to less accurate insights. Despite this, leveraging their analytical skills can still provide a significant competitive edge.

14. Content Brainstorming

VAs can analyze existing content, identify trends, and suggest creative ideas for new blog posts, marketing campaigns, or product development using advanced AI tools. They leverage trend analysis platforms like BuzzSumo or Google Trends, and creative content generation tools such as Copy.ai or Jasper, to generate innovative ideas and overcome creative roadblocks.

This capability can spark fresh ideas and fuel your content marketing efforts. However, a potential disadvantage is that VAs might not always fully grasp your brand's specific voice or tone, which could result in suggestions that are less aligned with your overall strategy or audience.

15. Expense Tracking and Receipt Management

Managing business expenses can be tedious, but VAs can streamline the process using advanced AI tools. They can capture receipt data and automatically populate expense reports with tools like Expensify or Concur, which use optical character recognition (OCR) technology to read and interpret receipts.

VAs proficient in these tools can save time, improve accuracy, and simplify the expense reimbursement process, reducing administrative burdens for both employees and finance teams. 

However, a potential drawback is that VAs might occasionally make errors in data entry or misinterpret receipts, which may require additional time for verification and correction.

Hire a 1% AI virtual assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. If you're interested in a strategy session to learn how to use an assistant, click here.

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