If you’re a business owner in the e-commerce space, you might find you and your team(s) caught up in routine tasks, something that might lead to you missing out on opportunities to focus on growth and strategic operations.
If this sounds like you, e-commerce virtual assistants (VAs) are a solid option to consider!
They take over critical tasks such as product listing, order processing, customer service, inventory management, market research, advertising and promotions, content management, and sales analytics.
By delegating these responsibilities, you can not only streamline your operations, but also reduce costs, and access specialized expertise to excel in a competitive market.
To help you find the right support, we’ve compiled a list of 10 top websites where you can hire skilled e-commerce virtual assistants.
But how did we narrow this down? We evaluated the top websites based on several key metrics:
Leverage Assistants is a white-glove virtual assistant staffing company. The company was founded by Stephen Turban, a serial entrepreneur and McKinsey alum (his last company was bootstrapped to 8-digits revenue) and it focuses on picking 1% talent globally and then training you to delegate to them effectively. Leverage is highly selective for applicants - selecting less than .2% of its applicants who apply.
Leverage Assistants match businesses with flexible, college-educated competent offshore talent. Most of Leverage’s talent are in the Philippines or South Africa. Leverage is known for its high quality of talent and its delegation training for founders.
The service however is not as on-demand as other virtual assistant companies like Upwork (placement times are 2-4 weeks), and the service often includes a waitlist for interested founders, Leverage only provides full-time virtual assistants.
WingAssistant offers dedicated, full-time team VAs who can handle sales calling, social media management, lead generation, data entry, and CRM tools management, all essential tasks for e-commerce businesses.
We selected this website for its dedicated workspace app, personalized support, and effortless integration with tools such as Salesforce, Trello, Later, and Hootsuite.
However, WingAssistant can be quite expensive, which might be a concern for those with tighter budgets or smaller companies looking for cost-effective solutions.
Woodbows provides a range of VA services that can help e-commerce businesses like managing social media accounts, conducting market research, and creating content. These tasks help enhance a brand’s online presence and drive sales.
We selected this website for its focus on encrypted data security and its $31/hr plan for US-based VAs.
However, one drawback could be time zone differences, which might affect real-time communication, especially with VAs located in India and the Philippines.
24x7 Virtual Assistant offers e-commerce virtual assistant services from its US base. These virtual assistants manage essential e-commerce tasks, such as handling product lists, processing orders, providing customer support, handling inventory, and much more.
We selected this website because of its wide range of VAs with varying levels of experience, from entry-level to expert, and can be hired on a part-time or full-time basis.
However, if you require virtual assistants based in the U.S., this may not be the best choice, as most of their team is based in the Philippines.
Ossisto is a top VA website that provides a variety of e-commerce VA services. They specialize in VAs who can manage general data entry, e-commerce product listings, order processing, accounting data entry, data mining, and database management services, among other tasks.
We chose this website because of its flexibility – you can upgrade, downgrade, or cancel your service at any time.
However, their six-step workflow to find a VA, might be a deterrent for businesses that want to find VAs on short notice.
As the leading platform for virtual assistants, Fiverr offers a wide range of e-commerce VAs. You can find assistants who handle tasks such as managing product listings, processing orders, providing customer support, and overseeing inventory.
We recommend this site because of its extensive range fo services: you can browse profiles, read reviews from past clients, and choose the perfect VA for your needs.
However, a downside to consider is the potential inconsistency in freelancer quality, which might lead to varied results.
Similar to Upwork, on Fiverr too, you can find VAs who handle a variety of e-commerce tasks, such as managing product listings, social media marketing, customer support and much more.
We chose Fiverr for its extensive freelancer pool and competitive rates.
However, be aware that the quality of freelancers can vary, and communication issues may occasionally arise.
EVA’s virtual assistants specialize in data-related tasks, offering services such as data entry, data analysis, database management, and data cleansing.
We recommended this site due to its pay-as-you-go approach, which lets you access only the virtual assistant services you need.
However, since their VAs are located in countries like India, the Philippines, Colombia, and Bolivia, it may not be ideal if you require VAs based specifically in the US.
Wishup offers a variety of e-commerce VA services, including Excel management, email marketing, CRM management, administrative support, scheduling, email management, research, and social media management, all tailored to enhance the efficiency and success of your e-commerce business
We selected this website because Wishup ensures quick response times, allowing you to onboard your e-commerce virtual assistant within 24 hours of your request.
A potential drawback of Wishup is that their services might be more expensive compared to other platforms, which could be a concern for budget-conscious businesses.
Outsourcing Angel operates in Australia and the Philippines and offers unique virtual assistant services. They have assistants who cover a wide range of e-commerce tasks like product management, processing orders, website maintenance, customer service and much more.
We chose this website because of its decade long experience in the industry and rigorously vetted VAs.
A potential drawback is that the hours with your virtual assistant must be used within the same month, which may not offer the flexibility needed for varying workload demands.
Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. If you're interested in a strategy session to learn how to use an assistant, click here.
Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
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