Is your Amazon storefront maximizing its potential, or could it use an expert’s touch?
Managing an Amazon storefront isn't just about listing products and praying for sales to fall through. It's a multifaceted operation requiring expertise in everything from product optimization to customer service.
This is where Amazon virtual assistants (VAs) come in—professionals skilled in the ins and outs of the Amazon ecosystem, capable of handling tasks like inventory management, keyword research, and competitor analysis.
With the right Amazon VA, your storefront can transform from a stagnant listing into a thriving, profit-generating machine.
To help you find the right Amazon VA, we’ve compiled a comprehensive guide of 10 websites where you can hire them.
Our selection criteria included the following:
Leverage Assistants is a white-glove virtual assistant staffing company. The company was founded by Stephen Turban, a serial entrepreneur and McKinsey alum (his last company was bootstrapped to 8-digits revenue) and it focuses on picking 1% talent globally and then training you to delegate to them effectively. Leverage is highly selective for applicants - selecting less than .2% of its applicants who apply.
Leverage Assistants match businesses with flexible, college-educated competent offshore talent. Most of Leverage’s talent are in the Philippines or South Africa. Leverage is known for its high quality of talent and its delegation training for founders.
The service however is not as on-demand as other virtual assistant companies like Upwork (placement times are 2-4 weeks), and the service often includes a waitlist for interested founders, Leverage only provides full-time virtual assistants.
Delegated’s Amazon VAs are skilled in handling essential tasks like product listing management, inventory oversight, keyword optimization, order fulfillment, and customer support.
For those needing assistants with experience working with US-based clients, Delegated is a strong choice, as all their VAs are college-educated and based in the US. However, be aware that the quality and communication may vary, given the remote setup and differing expertise levels among assistants.
Pepper VA offers a broad spectrum of services for Amazon marketplace management, including ensuring product listings meet quality, cost, and shipping standards, maintaining optimal inventory levels, developing and executing marketing strategies, analyzing metrics for expansion opportunities, and monitoring performance for continuous improvement.
Pepper VA stands out due to its stringent screening process, ensuring only the most skilled and reliable professionals are selected. Their services are highly customizable, allowing you to adapt the virtual assistant's tasks to fit your specific banking or marketplace needs.
However, a potential drawback is that Pepper VA operates as a matching platform and does not manage the ongoing experience with the assistant.
Zirtual offers highly skilled virtual assistants who specialize in managing every aspect of your Amazon account, from product listings to customer interactions. Their VAs are well-versed in Amazon Seller Central Management Services, ensuring that your storefront runs smoothly. Whether you're launching a new Amazon store or need support with an established one, Zirtual’s VAs are equipped to help.
We selected this platform for its team of dedicated professionals trained in Amazon management tasks and its personalized service that addresses specific business needs. However, companies seeking short-term or one-off support may find Zirtual's emphasis on ongoing, dedicated assistance less suitable for their requirements.
MyVA360 offers on-demand support with virtual assistants skilled in a variety of tasks, including Amazon-specific duties like product listing optimization, order management, and customer service. Their VAs also handle general administrative tasks such as scheduling, data entry, and project coordination.
We chose this platform for its feature that matches you with a VA in your time zone, enhancing communication and efficiency. An advantage is their 4-hour free trial available within 7 days of signup. However, as a matching platform, MyVA360 does not oversee your interaction with the VA, which might be a drawback if you need more hands-on management.
VirtualStaff.ph is an online marketplace focused on connecting businesses with Philippine-based Shopify virtual assistants, providing access to a network of over 100,000 skilled professionals. The VAs are adept at tasks such as product management, order fulfillment, store optimization, and customer support.
The platform is designed for ease of use, offering affordable subscription plans suitable for businesses at different stages. You can select VAs based on your specific needs and negotiate rates according to the hours required.
However, the process of finding the ideal assistant can be time-consuming, potentially requiring extra effort to ensure a good match.
Upwork is an online platform connecting businesses with freelancers who offer a variety of professional services. For Amazon sellers, Upwork's virtual assistants excel in tasks such as product listings, inventory management, order processing, and customer service. Their diverse pool of freelancers ensures you can find the right expert to handle your Amazon storefront efficiently.
We selected Upwork for its vast network of freelancers skilled in Amazon management tasks, offering a broad selection of VAs with flexible pricing to suit various budgets. However, since Upwork is a matching platform, they do not manage the experience with your assistant, which may require more oversight on your part.
20four7VA provides reliable virtual assistant services globally, serving over 3,000 clients in sectors such as eCommerce, healthcare, and finance. Their Amazon VAs are skilled in managing tasks such as optimizing product listings, handling order processing, customer support, social media management, and data entry.
We selected 20four7VA for its excellent Trustpilot rating and its broad network of experienced VAs.
A notable advantage is their dedication to strong security protocols that protect client data and privacy. However, as a matching platform, finding the perfect virtual assistant for your specific requirements may take some time.
Ecom VA specializes in offering store management and e-commerce virtual assistants. Their Amazon VAs can handle a variety of tasks, including product listing optimization, inventory management, order processing, and customer support.
We selected this platform for its impressive track record—boasting a 99% customer retention rate and having worked on over 3,100 projects.
However, a potential drawback is the lack of transparency regarding pricing.
Xpert VA specializes in online marketing solutions and provides tailored VAs for e-commerce platforms like eBay, Amazon, Shopify, and Walmart. Their Amazon VAs handle a full range of services, including product listing optimization, inventory management, order fulfillment, and customer support.
We chose this platform for its specialized focus, which ensures expertise across various e-commerce platforms. However, there is no clarity on the location of their VAs, which might be a consideration for businesses needing specific regional support.
Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. If you're interested in a strategy session to learn how to use an assistant, click here.
Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
We’ll get in touch as soon as we are ready to onboard a new company.